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Frequently Asked Questions

Frequently Asked Questions

General

We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.

Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -72 hours. We’ll keep you in the loop throughout the process!

We offer a 12-15 month lease terms.

You can pay your rent through the online portal or by submitting a check or certified funds at the office.

Yes, renters insurance is required with a minimum liability of $100,000. The community must also be listed as the "interested party."

All utilities are the resident's responsibility and are not included in the rent. They are billed separately.

To set up your utilities, contact Portland General Electric for electricity. Water, sewer, and trash will be billed along with your rent.

You can contact Xfinity to set up internet and cable services.

Amenities

Overlook at the Willamette offers a fitness center, Wi-Fi lounge, yoga room, saunas, a sparkling pool, and barbecue grills.

Each apartment home includes one assigned parking spot. Covered parking is available for $30 per month.

Overlook at the Willamette does not offer in-unit washers and dryers, but there are four laundry rooms on the property for your convenience.

Pet Policy

We are a pet-friendly community with breed restrictions; please contact the office for details. There are several local trails nearby for your pets to enjoy.

Location

Overlook at the Willamette is uniquely located on a cliff with breathtaking views of the Willamette River. Our beautifully landscaped grounds offer ample space for peaceful walks with your pet. With spacious floorplans ranging from studios to three bedrooms, you'll have plenty of room to relax and enjoy the serene environment.

We are located in the North Clackamas School District 12.

The nearest grocery stores are Fred Meyer and Walmart Neighborhood Market, both located within two miles of the community.

Maintenance

Yes, we have a full-time maintenance team, along with after-hours emergency maintenance services.

You can submit a work order through the portal or contact the office directly for maintenance issues.

You do not need to be present, but we will require permission to enter your apartment to perform the work.

Didn't find an answer?

Our team is always ready to answer your questions.